After Sales Services – What is on Offer
Choice in the services we offer. Flexibility in delivery. Flexibility match customer needs. It is all about Choice and Flexibility.
Movantech is a pioneer offering the following support services.
- Annual Maintenance Services
- Hourly Support Services
In addition to these, we can also propose tailor made service offerings, to cater to customer specific requirements.
Movantech offers a web based online automated help desk system and a 24×7 toll free number in order to ensure round the clock, prompt and Professional services.
Annual Maintenance Services:
Offered to clients requiring insurance / preventive maintenance against hardware failure to ensure maximum uptime. This coverage is provided for a time period to suit our customer needs as per defined SLAs.
Spot / Hourly Support Services:
Suited for clients requiring a block of hours per year or require professional services on an ‘On Call’ basis for SI/ICT support.This service can be utilized to make any add, moves or changes on the system.
Having its roots as a service company, Movantech has the Technical expertise and resources to provide excellent service and problem solving support. Carrying a wide range of Brand Name Parts (over 150 Manufacturers) of the products we sell and promote.
Movantech is an Expert at Multi-Market deliver, with an enhanced Logistics infrastructure, including a sophisticated Freight management system.
We work to supply products at the lowest landed cost to our Partners and reliable customers thus service distinguishes Movantech from other distributors. Our fully computerized facility allows us to process our customer’s orders accurately and efficiently.
All our products carry, at least One Year Warranty! and our warranty policy is straight forward………….. no hassels!